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Questions about queue management, appointments, or partnerships? Our team is available to help you find the right answer — fast.
Ways to Reach Us
Choose the channel that works best for you — we're always available.
Our Office
Mumbai, Maharashtra
400001, India
Call Us
+91 8169512146
Mon-Fri, 9:00 AM - 6:00 PM
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Frequently Asked Questions
Quick answers to common questions about contacting us.
The fastest way is to email us at support@WaitingMate.com or use the contact form above. For urgent issues, you can call us during business hours at +91 8169512146.
We aim to respond to all inquiries within 24 hours on business days. Most queries are answered within 2-4 hours during working hours (Monday-Friday, 9:00 AM - 6:00 PM IST).
Great! Please reach out to us at partners@WaitingMate.com or fill out the contact form with "Partnership Opportunity" as the subject. Our partnerships team will get in touch within 24 hours.
Yes! Our headquarters is located in Mumbai, Maharashtra. However, we recommend scheduling an appointment before visiting to ensure the right team member is available to assist you. You can book a visit through our contact form.
Email support is available 24/7, and we respond to weekend emails on the next business day. For critical issues, please use the urgent contact option in the subject line and we'll prioritize your request.
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